Technology in bricks-and-mortar retail
Many authors are suggesting that retail needs to incorporate more technology into their operations. With Amazon and Alibaba leading the e-commerce race, […]
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Make Queuing a Technology of the Past
Food delivered to your door. Computers allowing you access the worlds knowledge 24/7. Talk to the world, instantly message anyone anytime. The […]
Why I am into customer focus and how it helps you
The term customer focus gained popularity over the course of the last decades but it has got a very different meaning for […]
Why the customer is always right
Everyone who has ever worked in retail or everyone who has ever been to a store knows the following situation: An angry […]
Loyalty systems for retailers – What to do?
Why is loyalty important and where do I start? I’ll present you with two major strategies below but generally it is about […]
Success through customer focus
Birdee has taken a major leap in the last 3 months. We’ve gathered data, reached out to various customers and extended our […]